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Starting a telephone answering service business is easier but keeping it on run? Well, to make you able to answer positively, we are here for you with our exclusive Telephone Answering Service Business Training course!

This Telephone Answering Service Business Training is designed with great care with detailed ideas about running a telephone answering service business. You will know the benefit, strategies of running this service and effective method to increase the list of your client. This Telephone Answering Service Business Training course is also a gem for those who are in virtual assistant, call centre service, remote worker and other answering call-related professions.

Highlights of The Course

  • Introducing with telephone answering business
  • Who uses telephone answering businesses?
  • How to make the plan of such kind of business
  • How to make clients and keep them
  • How to set a target goal and reach it
  • How to grow the business
  • How to act as a reliable telephone answering employee
  • How to communicate efficiently as a telephone answering VA or employee


The Telephone Answering Service Business Training Course is a popular training course, ideal for anyone who is looking to kick start their business and career in telephone answering industry in the UK as well as professionals who want to test their existing skills and knowledge. If you want to gain an in-depth understanding of the topic, then this program is perfect for you.

Our online courses come with lifetime access with no time limit for completion. Each course is fully accessible from a tablet, mobile or laptop, as long as there is a secure internet connection.

We pride ourselves on our supportive network of dedicated instructors and attentive customer service team who are dedicated to assisting you through your learning journey. Contact them at any time via email should you have any questions or queries.

Skills You Will Master

  • Learning strategies of setting a telephone answering business
  • Learning how to grow your business and bring more clients
  • How to communicate well and win over the telephone service as a VA
  • How to train on telephone answering service

Why Choose Skill Express

  • Instantly accessible CPD Accredited certificate on successful course completion
  • 24/7 access to the course for lifetime
  • Developed by qualified professionals with updated resources
  • Full Tutor support on weekdays (Monday – Friday)
  • No hidden fees or exam charges

Who Is This Course for?

  • Entrepreneur
  • Virtual assistant
  • Call centre employee
  • Telephone answering business owner
  • Remote employees


After completing the course successfully, you will be required to pass an automated, multiple-choice questions test which will give you the instant result once you finish the exam. And you can get all of these in a one-time payment!


After completing the course, you will be eligible for a PDF Certificate which will cost only £2.99, with your unique ID number so that you/ the employers can verify through our website. You can also have your imprinted certificate delivered via post. Although there is no expiry date on the certificate, we recommend that our learners renew the certificate every twelve months


This Course Designed By Qualified Professionals.
There are no academic entry requirements for this course, and it is open to students of all academic backgrounds

Career Path

This Telephone Answering Service Business Training opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your qualifications to your CV, enhance your career and become more competitive in your chosen industry. This course will impact your career in the following way,

  • Running a business of phone answering service
  • VA (virtual assistant)
  • Remote worker

Course Curriculum

Getting Started & Background
Introduction to The Telephone Answering Service Business Training Course 00:07:00
Who Uses a Telephone Answering Service? 00:02:00
What Does It Involve? 00:07:00
Why Do People Use a Telephone Answering Service? 00:09:00
The Details of The Business
What Services Are on Offer? 00:03:00
Where Do You Find Clients? 00:08:00
How Does the Money Work? 00:17:00
How to Get Started? 00:07:00
How to Run the Business? 00:08:00
How to Grow the Business? 00:07:00
Frequently Asked Questions (by Clients) 00:10:00
Frequently Asked Questions – Part 2 00:09:00
Who Do You Need to Be? And conclusion
Entrepreneurial Mindset 00:05:00
Conclusion of Telephone Answering Service Business Training Course 00:09:00

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